Three tools for difficult conversations in a collaborative way: * Implemental rather than deliberative mindset (1:24) * Values (7:01) * "No." (8:55) For the LinkedIn article based on this video, see https://www.linkedin.com/pulse/three-tools-difficult-conversations-senia-maymin For more videos in this series, see the tools menu at https://mycoach.zone

When someone disagrees with you, it's not effective just to keep disagreeing. Three things you can do instead: 1) Breathe: separate from the situation 2) Return to center: learn to do it quickly 3) Listen and explore … "Imagine an amazing world where this could work?" Resistance is valuable. See more in Profit from the Positive : https://tinyurl.com/ProfitPositive View Senia's bio at https://svchange.com/Senia View this series at https://mycoach.zone/WorkRemote

Integrative Thinking is a term coined by Roger Martin for the ability to face constructively the tension of conflicting ideas. Let's call them A and B. * Look beyond simple summaries of A and B. * Mull over the complexities and nuances. * Holding both ideas together is like having an opposable thumb. * The goal is to find a solution that is superior to both A and B. Roger Martin's HBR paper can be found here: https://hbr.org/2007/06/how-successful-leaders-think See Senia's bio at https://svchange.com/Senia The Work Remote Series is sponsored by MyCoach at https://mycoach.zone

Senia invited Brian to explain ECHO Listening as a lead-up to answering today's questions. * "I have a team member who disagrees with me. I see things that the person may not be seeing. How do I listen to my team member and at the same time influence them to see things my way?" * "It's very hard to network virtually. In person, you can easily develop informal relationships. How do we do this virtually?" Senia mentioned the session with Margaret Greenberg about connecting with clients now: https://www.linkedin.com/pulse/growing-business-during-pandemic-margaret-greenberg-senia-maymin/ View Brian's bio at https://svchange.com/Brian View Senia's bio at https://svchange.com/Senia These videos are sponsored by MyCoach at https://mycoach.zone

Something happens that triggers a strong response. Try using the REACH model to handle it: * Rational: Is what I'm thinking true? * Emotional: How did it make me feel? * Authenticity: Why does this affect me so strongly? * Choices: What choices do I have right now? * Habits: What habits for dealing with stressful situations are effective for you? More about each element, including more questions in the video. Visit Senia's bio at https://svchange.com/Senia These videos are sponsored by MyCoach at https://mycoach.zone